Evita Bay Hotel

The Manager of the hotel ist a very nice person who really cares about his guest. Every conversation was always very pleasant. The staff treats you completely differently and sometimes without respect or with different standards. The values of the hotel are unfortunately not carried by the staff. As a guest, you sometimes don't know how to behave. For example, all inclusive guests get a wristband. However, if you do not get one, you are not served and sent away. According to management, you only have to give your room number, but the staff does not accept this.

The hotel is great, clean, spacious, good food, staff are lovely, the standard of facilities is good.The downside is, there are few English guests at the hotel and no entertainment either.All good if you are German, Romanian or Polish.Also-be aware you might get relocated. This happens often..

We was ment to stay at this hotel, but was transferred to a different one. At the same time they was sending two other families to different hotels. When we went back to meet our transfer to the airport, three other families was being moved!! One lady was very upset over this. I think this hotel over books on purpose to send people to cheaper hotels to pocket the rest of the money. We was lucky that the hotel we stayed in was nice, but talking to others, they was not so lucky.

It's a 3 star hotel,hotel is clean ,and depending on which room you have is lovely, on arrival we were given a ground floor room,which was very spacious, with only 2 single beds and a single rail to put your clothes on,very poor ,but clean.when booking we asked, for a first or 2nd floor room.We went and asked the manager who was very helpful, and we were moved to a 2nd floor room which was lovely,Disappointed with the food and the service during meal times ,out of a 11 night stay ,only on two occasions did we manage to get a drink with our food,you could help yourself to soft drinks ,but not wines or beers.One simple thing like putting self service wones and beers would make a massive difference.The hotel is under staffed, they work extremely hard ,but the service is poor,only because of the staffing levels.Disappointed with the lobby bar arrangements because they kept running out of glasses, and then was using plastic throw away cups,again due to only one person, working behind the bar,he couldn't do it all.Food was a poor selection, breakfast was good but did not cater for kids at all.They can make a meal ,but just about,on some days.But you wouldn't stave ,you can always make a meal up.Overall, we would go back,but know what to expect.They need more staff,a simple self service ,for basic wine and beer in the restaurant would be a massive improvement, and help out the staff tremendously.

We had read the reviews prior to going and had some concerns (we almost changed hotels last minute). So glad we stuck with the original booking had such a great holiday. The rooms were cleaned daily with fresh bedding and towels supplied. The beds were super comfy, my only negative on the room is the lack of storage for clothes. We had a swim up room, pool was cleaned daily just on thr colder side.The food was ok, good selection. Could have done with being hotter but the salads were the best, great variety.The drinks were a bit too syrupy for my liking, but ok selection the local beer was nice.The staff were brilliant very helpful and friendly, the manager arranged for us to have a 4pm checkout so we could stay in the room with the kids till nearer our flight time. Super grateful for this.Falaraki is a short walk away but far enough to not be bothered by the late night noise.We had a fantastic holiday and would definitely consider evita bay again, thank you.