Lindos Rent Car

Lindos Rent Car, located in the picturesque Rhodes Island, serves as a prominent car rental establishment and point of interest. Based on recent customer feedback, the company generally receives high praise for its service, value, and helpful staff, though one notable negative experience highlights areas for potential concern.

👍 Positive Highlights & Customer Service Excellence

Many customers have lauded Lindos Rent Car for its exceptional and friendly customer service. Staff members, notably "George" and "Philip," are frequently commended for going the extra mile to assist clients:

• Personalized Recommendations: Several reviewers highlighted how staff spent significant time offering valuable recommendations for places to visit across Rhodes Island, including Rhodes town, Monolitho Castle, and various beaches. This added value helped customers make the most of their trip.
• Knowledgeable and Kind Staff: The team is described as "very knowledgeable," "kind," and "understanding." One customer specifically mentioned George's gracious handling of a slightly damaged bumper, charging only €30 – a testament to their honesty and fair dealing.
• Efficiency and Friendliness: The overall car hire process is depicted as smooth and pleasant, with many appreciating the "very friendly car hire company" atmosphere.

💲 Pricing & Value for Money

Customers consistently report excellent value and competitive pricing from Lindos Rent Car:

• Reasonable Rates: A common theme is the "very reasonably priced" car hire. Examples include €100 for a Toyota Aygo for 3 days, which included two named drivers. Another user secured a car with "less than 1000 on the clock" for 5 days at a good deal.
• Transparent Charges: The instance of a minor car damage being handled with a fair and honest charge (€30) particularly impressed one customer, reinforcing trust in the company's integrity.

🚗 Vehicle Quality & Suitability

The vehicles provided appear to be well-maintained and suitable for exploring the island:

• Ideal for Purpose: A Toyota Aygo was found to be "ideal" for navigating the island and visiting various attractions.
• Low Mileage: One customer received a car with "less than 1000 on the clock," indicating relatively new vehicles.

⚠️ Areas of Concern & A Negative Experience

While the majority of reviews are overwhelmingly positive, one customer reported a significantly negative experience that warrants attention:

• Rudeness and Upfront Payment for Taxi Service: A customer attempting to book a taxi to the airport for €70 encountered a staff member described as "quite rude from the start." The demand for upfront payment, hours before the service was to be rendered, caused significant frustration and distrust.
• Allegations of Deceit: This negative review includes strong accusations, labeling the staff member as a "con man" and suggesting that "sub-standard vehicles with flat tires" have allegedly been offered to other tourists. It's important to note this is an isolated severe complaint compared to the other positive experiences.

This stark contrast in experiences suggests potential inconsistencies or that the negative incident might relate to a specific service (taxi booking vs. car rental) or individual staff member.

⚖️ Overall Assessment & Recommendation

Lindos Rent Car generally receives strong recommendations from customers, particularly for its car rental services. The company shines in its friendly and knowledgeable staff who actively help customers plan their trips, offer competitive pricing, and provide reliable vehicles. However, prospective customers should be aware of the isolated but serious complaint regarding rude service and upfront payment demands for taxi services, as well as unverified claims about vehicle quality issues.

For car rentals and exploring Rhodes, the consistent positive feedback suggests Lindos Rent Car is a reliable and customer-focused choice. As with any service, it’s always wise to confirm details and pricing clearly upfront.

Very friendly car hire company in Lindos. We paid €100 for 3 days hire. This included 2 named drivers. Car was a Toyota Aygo, which was ideal for our purposes. We visited Rhodes town, Monolitho Castle, and a number of beaches on our travels. The gentleman who assisted us was exceptional and spent some time giving us recommendations of where to visit on the island. Good customer service.

At about 9.15am, I went to ask if I could get a taxi to the airport for 2pm and he said €70 which was fine but I detected he was quite rude from the start. Then, he asks for the money up front and I was like - why do you need it now? "To pay the driver" "so he's doing to come here pink up the money for a trip in 5 hours?" I told him I would be out of pocket of €70 for the next 5 hours and be said that's how they do business in Greece.Frankly, he's just a con man and was very rude. I was in lindos a week, fed up of the terrible attitude in Lindos, all about the money.Oh and apparently, he's ripped off other tourists by offering sub-standard vehicles with flat tires.Proceed with caution.

Excellent service. This was the first time we rented a car abroad and we can't recommend this place and George enough. It was very reasonably priced, George took the time to go through the Rhodes thoroughly, recommended spots along with how to get there.The roads can be a little sketchy (surface and watch for goats!); we came back with a slightly damaged front bumper. Having no knowledge of cars, we feared the worst, particularly in a foreign country, but George was very understanding and very honest with the charges (only €30). We could have been held ransom but George was very gracious about it all

Got a good deal on this car, less than 1000 on the clock, for 5 days. Recommended.

This is a must when in Lindos. Amazing customer service. Very knowledgable, kind and really went the extra mile recommending places for us to visit on the island. Great prices on car hire and excursions too! Thank you Philip! Amy & Devontei