Marathon Rent a Car Kallitheas

Marathon Rent a Car Kallitheas, located on Leof. Kallitheas in Faliraki, Rhodes Island, operates as a car rental establishment. Customer feedback presents a notably mixed picture, highlighting both significant advantages and considerable drawbacks for potential renters.

👍 What Customers Appreciate:

Many customers laud Marathon Rent a Car for its competitive pricing and perceived value. Several reviews specifically mentioned finding prices lower than competitors, making it a budget-friendly option for exploring Rhodes.

Key Positives:

1. Affordable Pricing: Repeatedly cited as one of the cheapest companies, offering good value for money.
2. Excellent & Friendly Service: A strong point for many, with reports of "excellent service" and a "right attitude" from staff. English language communication is also highlighted as a positive, making it accessible for international visitors.
3. Vehicle Availability: The company offers a range of vehicles, including automatic transmission cars, which was a decisive factor for some customers.
4. Quality of Cars: Some users described the cars as "good" or "cool," suggesting satisfaction with the vehicle fleet.
5. Transparency (for some): One customer noted a lack of "hidden stones," implying straightforward and clear rental terms for their experience.

⚠️ Points of Concern for Renters:

Despite the positive feedback, critical issues have been reported that prospective renters should be highly aware of, particularly regarding fuel policy and vehicle condition.

Specific Issues:

1. Fuel Level Discrepancies: A significant concern is raised about alleged "cheating on fuel levels." One customer reported receiving a car with less than a full tank (7/8 indicated, which quickly dropped to 6/8 after a short drive) but was later charged extra for fuel despite refilling to the received level. This suggests potential issues with their fuel policy and checks upon return.
2. Vehicle Safety & Maintenance: A severe complaint involved a "broken bench" (likely a seat or seating component) causing minor injury to a child. This raises serious questions about the thoroughness of vehicle safety checks and maintenance standards. Furthermore, the company reportedly offered no refund or compensation for the injury, which is a significant red flag regarding customer care in unforeseen circumstances.
3. Post-Return Charges: The fuel dispute also highlights potential issues with post-return communication and unexpected charges, especially when cars are picked up from a hotel without the customer present for a joint inspection.

Marathon Rent a Car Kallitheas appears to be a company that attracts customers with its attractive pricing and often good initial service. However, the recurring serious complaints regarding fuel policy integrity and, more critically, vehicle safety and accountability for damage/injury, indicate a need for extreme caution. Potential renters are advised to thoroughly inspect the vehicle before departure, meticulously document fuel levels (ideally with photos/videos timestamped), and clarify all return procedures to mitigate potential disputes. While it may offer cheap rates, the potential for unforeseen issues and charges, coupled with safety concerns, suggests a trade-off that renters must weigh carefully.

Excellent service. You can rent a car using English language. Cheapest company. I check 4 companies and I choose this because there was automatic transmission cars and prices were lower than other.

Cheap prices but be aware that they cheating on fuel levels, they gave me 7/8 tank(btw after 50m it was 6/8) and that’s how I refilled it back, I agree that they will pick up my car from hotel super early next day so I left keys in reception, what a suprise when I got afternoon call that I need to pay extra for fuel

Really good service and prices for cars.I was looking around like 5-6 places and “Marathon Rent a Car” was best and didn’t have any “Hidden stones”.Good cars and right attitude 👍👍👍

A Broken bench cased minor injury to my boy. No refund was considered. Due to low speed were lucky to avoid more serious injury.

Loved our little holiday car from this service! Cool cars, great service and good prices! 👌