OLYMPIC RENT A CAR

Located conveniently close to the port in Rhodes Island, Olympic Rent A Car offers a car rental experience that garners strong praise for its customer service and flexibility, while also presenting a notable point of caution regarding damage evaluation. Many travelers have lauded their seamless process, competitive pricing, and the exceptional helpfulness of their staff, particularly 'Paul'. However, one review highlights a potential pitfall related to minor damage charges and insurance coverage.

Location & Accessibility 🗺️

Olympic Rent A Car is noted for its excellent location, being easily visible and accessible right after ferry trips and very close to the port. This makes it a convenient pick-up point for arrivals by sea.

The Good: Strengths of Olympic Rent A Car 👍

Seamless Rental Experience

Customers consistently report an easy and quick process to rent a car. Reviewers mention a lack of required deposit for some rentals and competitive daily rates, such as 55€ per day for a Suzuki Swift or 100€ for a 4-door Hyundai automatic for two days.

Exceptional Customer Service & Local Insight

A recurring theme in positive reviews is the outstanding customer service. Specifically, 'Paul' and his staff are frequently praised for their friendliness, professionalism, and willingness to go the extra mile. This includes:

1. Providing valuable suggestions on places to visit and how to navigate the island.
2. Assisting with parking advice.
3. Helping with luggage storage at their office for travelers with late ferries.
4. Offering a pleasant and guiding experience that enhances the overall trip.

Flexibility & Convenience

Olympic Rent A Car demonstrates considerable flexibility, a feature highly appreciated by customers:

1. They offer free delivery and pick-up services, including at locations like Marinas Rhodes.
2. They are flexible with return times, allowing customers to keep cars longer, for example, until the morning of the second day instead of an evening return.
3. In cases of early returns, they have shown willingness to refund money back, even for credit card payments.

Vehicle Condition

One review noted that the rented car (a Suzuki Swift) was a new vehicle with low mileage (26,000 km), suggesting a well-maintained fleet.

The Caution: Points to Consider ⚠️

Damage Evaluation & Insurance Nuances

While many reviewers praise the "full coverage" aspect with a stated excess of up to 500€ for accidents, one customer reported a negative experience regarding minor damage. They were charged 100€ for a "little scratch", despite believing the car was "fully insured." The company explained that "full insurance" applies to accidents, not minor cosmetic damage. This led to a perception of "subjective-experience based" damage evaluation, leaving the customer feeling the charge was arbitrary. This suggests that while major accident coverage might be clear, customers should exercise extreme caution and thoroughly document the car's condition upon pick-up and return, paying close attention to even the smallest existing marks, and clarifying what "full insurance" specifically covers for minor damages.

Is Olympic Rent A Car Right For You? 🤔

Olympic Rent A Car appears to be an excellent choice for travelers seeking friendly, flexible service and competitive pricing, especially those who appreciate local insights and convenience. The company's staff, particularly Paul, seems genuinely dedicated to providing a valuable service. However, if you are particularly concerned about potential charges for minor, pre-existing, or unforeseen small damages upon return, it is crucial to meticulously inspect the vehicle and clarify the exact scope of the insurance policy regarding minor cosmetic wear and tear before driving away.

Overall, Olympic Rent A Car contributes positively to many visitors' Rhodes trips, offering a generally pleasant and efficient rental experience with a strong focus on customer satisfaction.

It is the rental company just can be seen after the ferry trip, very close to the port.I need to say that it was very easy to have the car.I paid 55€ per day for Suzuki Swift (rented for 4 days). The whole experience was OK with the car since it was a new one (26.xxx km).The reason of 2 stars can be seen in the picture.We were asked to pay 100€ for the little scratch. 100€ may not be the biggest amount however, if you’d like to rent a car from this place, you need to make yourself ready for “subjective-experience based” damage evalution of the place.Why is it 100€ for such a little damage? Could be 200€ as well, or 50€? Who knows..Even we told that the car is “fully insured”, it is for the accident, not for mine kind of cases, as we were told by.If you are ready for the suprises while delivering back the car, it is just a place for you.If you are the great driver believes her/himself that you’d never make this kind of scratches, this is the perfect place for you as well..It was an unfortunate final for our lovely Rhodes trip..

Honestly best car rental experience I have had in Greece. It was very easy and quick to get a car, we had a 4 door Hyundai automatic for 2 days and paid 100 euros. There was not deposit needed, the car came with full coverage. If you caused an accident you’d get charged only up to 500 euros. Which compared to other companies we have used on our trip this was very good. We also didn’t have to bring the car back at end of the day for second day they allowed us to keep it till the morning. They also allowed us to keep our luggage in their office given our ferry didn’t leave until the evening. Very friendly customer service. Paul also helped provide us some good recommendations for places to visit and where to park. Definitely recommend.

Paul offered us a great deal on the car and went out of his way to make our stay even more peasants by guiding us around.Great service ,friendly and great deal on the car.All good,Loved dealing with this company

We rented a small city car for a couple of days to move from Rodos to the beaches and we were very lucky to find the Olympic rent a car! Beside the very competitive prices, the interactions with Paul and his staff were very pleasant. They gave us a lot of suggestions on where to go, how to move around in the island and they even helped us with parking! Real honest professionals dedicated to giving a valuable service to the customer. They really contributed in making our stay in Rodos more pleasant. We will definitely come back and suggest them to our friends!

Best service ever I had in my life for car rental. Best location. I booked for 3 days and paid with credit card. I had to give the car one day earlier back. No problem, they returned the money cash back. Delivery ( Marinas Rhodes) and pick up no extra fee. EFHARISTO POLI POLI