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Based on recent reviews, the Irene Palace Beach Resort generally garners high praise, with four out of five reviews awarding a perfect 5-star rating. The prevailing sentiment describes holidays here as "really nice" and "outstanding," with guests expressing strong desires to return. However, a significant 1-star review provides a contrasting perspective, detailing considerable dissatisfaction.
A recurring theme across positive reviews is the exceptional quality of the staff. Guests consistently commend their friendliness, helpfulness, and human attitude. Specific mentions include:
This collective effort reportedly contributes to a feeling of being "the best" and ensures a "highest possible standard" of service throughout the resort.
For most guests, the dining experience at Irene Palace is a major highlight. The cuisine is described as "absolutely fabulous" with a "huge selection of very tasty dishes." The "fantastic service" at the buffet and "food choices for everyone and more than enough" are frequently praised, indicating a diverse and satisfying offering.
Positive feedback on rooms emphasizes their cleanliness and comfort. Rooms are described as "nicely furnished, totally clean and tidy according to the highest standards." Some guests specifically noted staying in "new reconstructed rooms with sea view," suggesting a varied room stock within the resort.
The resort boasts a beautiful and accessible beach. The sea is consistently described as "beautiful, clean, with a gradual entrance," making it suitable for all ages. There is "plenty of space on the vast sandy beach," ensuring a relaxing beach experience.
The Irene Palace is highly recommended for families, being "very friendly to all children." The animation team's efforts, including minidisco and competitions for adults, are particularly appreciated for creating a vibrant and engaging atmosphere that keeps children happy and entertained.
The hotel is situated in a "very nice location" in Kolympia, Rhodes. One guest specifically noted that October was "the best time of the year," with the sea remaining warm and temperatures around 27 degrees, making it ideal for extending summer holidays.
While some rooms are new and well-maintained, one review highlighted a significant issue with "two very outdated rooms with very uncomfortable beds." Furthermore, the cleaning service was described as "very poor," with bathrooms exhibiting "fungi and rusty areas," indicating inconsistencies in room quality and maintenance.
In contrast to the overwhelmingly positive food reviews, one guest found the food "disgusting," struggling to find enjoyable meals. A key point of contention for this reviewer was the "all inclusive" package not truly encompassing all items, with guests needing to "pay for some drinks or even ice cream for adults." The quality of cocktails was also criticized for being "full of sugary soda" and using "the cheapest alcohol."
The front desk was noted as "very uninformative," and an instance of "reluctance to give towels" was reported. Another minor point for improvement was the pool opening hours, with one guest suggesting they "could be longer" as the "pool is opened until 5 pm."
The Irene Palace Beach Resort appears to be a strong contender for a family holiday in Rhodes, particularly appealing to those who value exceptional staff, a family-friendly environment, a beautiful beach, and a generally high standard of service and cuisine. The resort's ability to create a warm and welcoming atmosphere through its dedicated team is a consistent standout. However, prospective guests should be mindful of potential variations in room quality and carefully review the specifics of the all-inclusive package, as some experiences suggest limitations on included beverages and items. Despite these points, the majority of visitors experienced a delightful and memorable stay, often planning a return visit.
Holiday August 2023. Accommodation, including other services offered by this hotel, is of the highest possible standard. The receptionist - helpful, helpful and always smiling communicated advice, she explained. Cuisine - absolutely fabulous, huge selection of very tasty dishes including very nice service. Rooms nicely furnished, totally clean and tidy according to the highest standards, nice, hard-working and smiling maids. Service at the hotel resort (including swimming pools and attractions) again achieved the highest recognition. The sea is beautiful, clean, with a gradual entrance, plenty of space on the vast sandy beach. The hotel (staff) deserves enormous respect with their human attitude, thank you.
We had a really nice holiday here. This hotel was very friendly to all children. The staff give all to make the people happy. Especially thanks to great animation team ( Karla and her sexy assistant - they were so funny) . Our children love minidisco and competions for adults. Fantastic service great bufet. Thé hotel is clean and it is situated in a very nice location. We're already hoping to go back as soon as we can. Martina Vaňková with family
Booked the hotel based on reviews which seem to be positive but this is not our experience. We had two very outdated rooms with very uncomfortable beds. The cleaning service is very poor, our bathrooms have fungi and rusty areas. The food was disgusting, I can probably count few meals that we ate there. How is it all inclusive holiday when we still need to pay for some drinks or even ice cream for adults! Their cocktails are full of sugary soda and they use the cheapest alcohol. Front desk is very uninformative. We were left without any towels and when I came downstairs to ask for them, there was reluctance to give them to me! Thanks to additional trips we booked and a restaurant round the corner we saved our holidays.
It was my first time in Greece what an outstanding time i had .We booked 10 days in October. This time of the year is the best . The Sea was warm and 27 degrees was more than enough to extend summer.The Staff was outstanding friendly , polite , chatty and always trying to make you feel the best. Food choices for everyone and more than enough. Ill deffo book that hotel again next year . Greetings to the outstanding Bar Lady Seva, the two life guards Vassili and Sortirios.The Pakistani Waiter"sorry no idea how you spell that Name" and last the lovely Shop Lady in the hotel. Have a great winter and See you next year .
We had a great family holiday during the top season in August 2023.Long story short:- hotel animators Karla and Adam were great and full of energy. They prepared daily and evening programs for everybody- George from sunbeds on the beach was always kind and friendly. Each time we met he had a nice words for us- we were in new reconstructed rooms with sea view- meals - plenty of types of meals were prepared everytime. I think everybody could pick something.- Everybody from hotel staff was kind- What could be better? - maybe pool opening hours could be longer. Pool is opened untill 5pm.