Rhorent Car Rental

Located at Paris St, Kolympia 851 03, Rhorent Car Rental serves as a prominent car rental establishment on Rhodes Island, offering a convenient way for visitors to explore the island's beauty. Based on recent customer experiences, Rhorent generally provides a positive and straightforward car hire service, though some aspects of their operations, particularly regarding partnerships and booking clarity, have drawn mixed feedback.

Overall Experience and Key Strengths ✨

The majority of customers report highly positive experiences with Rhorent, highlighting several key strengths:

1. Effortless Transactions & Zero Excess: Many users, like Patrick Govier, praise Rhorent for being "very easy to deal with," emphasizing "zero excess" policies and clear explanations. This streamlined process is a significant advantage, eliminating common car rental anxieties.
2. Excellent Customer Service: Reviewers consistently commend the staff for being "top service" and "very friendly." The helpfulness of the reception staff, as noted by Mr Bond, particularly when extending hire periods, contributes significantly to a positive customer journey.
3. Quality and Cleanliness of Vehicles: Customers frequently mention receiving "nice clean car[s]" that are often "very new." For instance, Dawn Geer highlighted a "new, clean" Nissan Quashqi that "easily managed some of the hills." The availability of modern vehicles, such as electric VW ID3s, which Dries Schaballie found to "drive like a dream" with ample range (400 ), showcases Rhorent's commitment to vehicle quality and eco-friendly options.
4. Convenient Hotel Delivery/Pickup: The option for car delivery and payment at the hotel is a major convenience for many travelers, simplifying the pick-up process. Mr Bond noted picking up and paying "at the hotel (rodos cars)," further emphasizing this flexibility.
5. Competitive Pricing & Flexibility: Users have found "great price and service," especially with discounts for longer hires, making Rhorent a cost-effective choice for extended island exploration. The ease of extending rental periods is also a big plus.

Points for Consideration & Improvement 🤔

While largely positive, some reviews suggest areas where Rhorent could improve clarity and consistency:

1. Booking and Pick-up Clarity: A recurring point of confusion for some customers, like MrSjoemann, is the involvement of partner companies. MrSjoemann noted booking with Rhorent but then having to contact "another company at the hotel," a detail not communicated beforehand. Mr Bond also mentioned picking up through "Rodos Cars," suggesting a partnership model that may need clearer upfront communication.
2. Information Duplication & Specific Requests: MrSjoemann experienced frustration when driver information, electronically submitted in advance, had to be refilled upon delivery. Additionally, problems were reported in securing the "correct child seat that was ordered," indicating potential communication or organizational gaps for specific requests.

Conclusion & Recommendation 👍

Rhorent Car Rental generally stands out as a reliable and customer-friendly option for exploring Rhodes Island. Its strengths lie in its transparent "zero excess" policy, friendly and efficient service, high-quality vehicle fleet (including electric options), and convenient hotel delivery. These factors contribute to a "simple transaction" that many travelers desire from a car hire service.

However, potential customers should be aware that Rhorent may operate through partnerships (e.g., Rodos Cars) for vehicle delivery, which might require clarifying pick-up instructions in advance. While usually seamless, this aspect, along with ensuring specific equipment like child seats, could benefit from more precise communication.

Despite these minor points, the overwhelmingly positive feedback suggests that Rhorent is a highly recommendable choice for car rental on Rhodes. Many customers, like Patrick Govier and Mr Bond, would "totally recommend" and "use again without hesitation," highlighting a strong track record of satisfied travelers.

Very easy to deal with. Zero excess, everything explained, nice clean car. Rental desk is in Holiday Village. Just a very simple transaction which is what you want from a car hire. Totally recommend.

We rented an electric VW ID3, the best choice for exploring the island. Drives like a dream. Rhorent will charge the car for you if needed, but the car has range enough 400+ to last more then a week, top service! Very friendly.

confused experience. I booked with Rhorent only to find that I had to contact another company at the hotel. I had not been told that. information about the driver was filled in electronically in advance, but had to be filled in again on delivery. problems with getting the correct child seat that was ordered. the car was ok.

We booked our car hire online with Rhodrent, picked up and paid at the hotel (rodos cars). Great price and service. The lady in reception is helpful and it was really easy to extend our hire for an extra day. Great prices with the discount for longer hire, would use again without hesitation.

We rented a Nissan Quashqi for a week. The booking process was simple. Our car was delivered to our hotel, then we began exploring. What a beautiful island!Our car was very new, clean and easily managed some of the hills we encountered. We would definitely rent from Rhorent again, if we returned to Rhodes. We could not fault the service and the staff were friendly and helpful. A well earned Five Stars